Last updated: 11/01/2025

This Privacy Policy describes how Mindful Crafting Club ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.mindfulcraftingclub.co.uk ("the Site"), or otherwise communicate with us (collectively, the "Services").

"You" and "your" refers to you as a user of the Services—whether you're a customer, website visitor, or someone whose information we've collected as described below.

By using or accessing the Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Services.

 

🛠️ Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons. We’ll post the updated policy here and revise the "Last updated" date accordingly.

 

📥 How We Collect and Use Your Personal Information

To provide and improve our Services, we collect personal information from various sources. The data we collect and how we use it depends on how you interact with us.

We may use your personal information to:

• Communicate with you
   

• Fulfill and manage orders
   

• Operate and improve our services
   

• Comply with legal obligations
   

• Enforce our terms and policies
   

• Protect our customers and business
   

 

🧾 What Personal Information We Collect

💬 Information You Provide Directly:

• Contact Details: Name, address, phone number, and email
   

• Order Information: Billing/shipping address, payment confirmation, etc.
   

• Account Information: Username, password, security questions
   

• Shopping Info: Items you view, cart activity, wishlist items
   

• Customer Support: Any info you provide in messages or inquiries
   

Some features may not be accessible if you choose not to provide this information.

🍪 Information via Cookies & Usage Data:

We use cookies, pixels, and similar technologies to collect:

• Device type and browser details
   

• IP address and general location
   

• How you use the Site, including navigation and clicks
   

🤝 Information from Third Parties:

We may receive information from:

• Service providers (e.g., Wix for website support)
   

• Payment processors (for billing and transactions)
   

• Advertising or analytics tools (e.g., email interactions, ad clicks)
   

We treat this info per this Privacy Policy but are not responsible for the privacy practices of third parties.

 

🔐 How We Use Your Information

We may use your information to:

✅ Provide Products & Services

• Process payments
   

• Fulfill orders and manage returns
   

• Send transaction notifications
   

• Maintain your account
   

• Enable product reviews
   

📣 Marketing & Advertising

• Send promotional emails or offers
   

• Show you tailored ads
   

• Improve how our Services and ads perform
   

🛡️ Security & Fraud Prevention

• Detect and respond to suspicious activity
   

• Keep accounts secure (you are responsible for safeguarding your login credentials)
   

💌 Customer Service & Communication

• Provide support and respond to inquiries
   

• Improve service delivery and build customer relationships
   

🍪 Cookies

We use cookies to:

• Power and personalize your experience
   

• Analyze traffic and user behavior
   

• Remember your preferences
   

You can disable cookies via your browser, but this may affect how some features function. Note: Blocking cookies may not stop all data sharing with our partners.

 

🔄 How We Share Your Information

We may share personal data with:

• Vendors/Service Providers: For payment processing, shipping, IT, analytics, etc.
   

• Marketing Partners: Like Wix and advertising platforms
   

• With Your Consent: For example, social integrations or direct requests
   

• Business Affiliates or in Legal Matters: In cases like business transfers, legal compliance, or protecting our users and services
   

In the past 12 months, we’ve disclosed:

• Identifiers: Name, contact, account info
   

• Commercial Info: Order history, shopping preferences
   

• Internet/Usage Info: Cookies, analytics
   

We do not sell or share your personal information for profiling or behavioral advertising involving users under 16.

 

✍️ User-Generated Content

If you post a product review or other public content, it may be visible to others. We are not responsible for how others may use or share publicly posted information.

 

🌐 Third-Party Websites & Links

Our Site may link to third-party websites. Please review their privacy policies—we’re not responsible for their practices or content. Sharing information on public forums or social platforms is at your own risk.

 

🚫 Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from anyone under 16. If you're a parent and believe your child has provided personal information, contact us to request deletion.

 

🔒 Security & Retention

We use commercially reasonable safeguards to protect your information, but no system is 100% secure. Avoid sending sensitive information through unprotected channels.

We retain your information only as long as needed—for example, to fulfill orders, maintain your account, or comply with laws.